Terms & Conditions

Welcome to Suresh Masala! We are delighted to have you here. Please read the following Terms & Conditions carefully before using our services or making any purchases from our website. By accessing or using our website, you agree to be bound by these Terms & Conditions.

General
1.1. Suresh Masala ("we," "us," or "our") is the owner and operator of this website. These Terms & Conditions apply to all users of the website, including but not limited to customers, vendors, and contributors.

1.2. By using our website, you acknowledge that you are at least 18 years old or of legal age in your country of residence to enter into a binding contract. If you are under 18, you may use the website only with the involvement of a parent or guardian.

1.3. We reserve the right to modify, update, or change these Terms & Conditions at any time without prior notice. It is your responsibility to review these Terms & Conditions periodically for any updates.

Intellectual Property
2.1. All content, trademarks, logos, images, and intellectual property displayed on the Suresh Masala website are the exclusive property of Suresh Masala or its affiliates. You may not use, reproduce, distribute, or modify any of our intellectual property without our prior written consent.

Product Information
3.1. While we strive to provide accurate and up-to-date information about our products, we do not guarantee the completeness, accuracy, or reliability of any content on the website. The product images may vary from the actual products due to factors such as lighting and screen resolutions.

3.2. Suresh Masala reserves the right to modify, discontinue, or add any product without prior notice.

Ordering and Payment
4.1. By placing an order through our website, you agree to provide accurate and complete information about yourself, including shipping address and payment details. You are responsible for keeping your account information up to date.

4.2. Once you place an order, we will process your payment using the provided payment method. All payments are subject to verification and approval by the payment processor and us.

4.3. In the event of non-payment, invalid payment, or any other issue with your payment, we reserve the right to cancel your order or withhold the delivery of products.

Shipping and Delivery
5.1. We aim to process and ship orders within the specified timeframe. However, we cannot guarantee delivery dates as they may vary based on location and shipping carrier delays.

5.2. Shipping charges and estimated delivery times will be provided during the checkout process. Any customs duties, taxes, or import fees imposed by your country are your responsibility.

Returns and Refunds
6.1. If you receive a damaged or incorrect product, please contact our customer support within 7 days of delivery. We will review your case and, if eligible, initiate a return or refund as per our return policy.

Privacy Policy
7.1. Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the practices described in our Privacy Policy.

Governing Law
8.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles.

Contact Information
9.1. If you have any questions or concerns about these Terms & Conditions or our services, please contact us at support@sureshmasala.com or through our customer support helpline.

Thank you for choosing Suresh Masala! Enjoy our authentic and flavorful products.